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Reviews
Client Reviews, Including Declined Assessments
Verified feedback from people who completed a screening. We publish the four-star reviews and the declines too, because a page of nothing but five stars tells you nothing.
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Verified reviews
Verified Client Reviews
Every review below comes from someone who completed a screening. Nothing was offered in exchange, and we do not remove low ratings.
★★★★★
4.7 out of 5 · 2,914 verified reviews
★★★★★
My building sent a notice about my cat eleven days after I moved in. The clinician actually asked about my panic attacks rather than just my pet, and the letter she wrote ended the dispute in one email to the management company.
★★★★★
I had already paid for a $39 certificate from another site and my landlord's attorney rejected it in a day. Healify was slower and asked far more questions, which turned out to be the entire point.
★★★★☆
Honest about what it does not cover, which I appreciated — I had assumed my dog could fly with me and they told me plainly that changed in 2021. The housing side worked exactly as described.
★★★★★
The pet rent alone was $65 a month. Between that and the deposit I was paying nearly $1,200 over the lease for an animal I need in order to sleep. The fees stopped the week after I sent the request.
★★★★★
University housing was the difficulty, not the letter. Their disability services office wanted a specific process and my clinician answered their verification email the same day.
More client stories
Including the Assessments We Declined
A page of nothing but five stars tells you nothing, so the four-star reviews and the declines stay up too.
★★★★★
4.7 out of 5 · 2,914 verified reviews
★★★★☆
Turnaround was 41 hours rather than the 24 I hoped for, and the consultation was more thorough than I expected — more like a first therapy session. No complaints about the outcome.
★★★★★
I was declined the first time, which stung. The clinician explained why, suggested I speak to someone about the sleep problem, and I was not charged for a letter. Came back four months later with an actual diagnosis and it was straightforward.
★★★★★
My HOA board fought it for six weeks. Healify's landlord guidance page and my clinician's written response were what finally moved them.
★★★★★
Breed restriction on a 60-pound mixed dog. The management company reversed within ten days of receiving the accommodation request and letter together — sending both at once was advice that mattered.
About these reviews
Individual outcomes are individual. A letter that resolved one dispute in a week may take longer with a different property manager, and some clients are declined. Nothing on this page is a prediction about your situation, and no review should be read as a guarantee of approval.
How we handle reviews
Our Verification Rules.
Clients Only
Review invitations go only to people who completed a screening, approved or declined.
Nothing Offered in Exchange
No discounts, credits or entries into prize draws for a review. Ever.
Critical Reviews Stay Up
We remove only abuse, or anything that would identify a third party. Not low ratings.
Names Shortened
First name and initial, with consent, because this is health information.
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Questions
Frequently Asked Questions
The questions asked most often about this topic.
Are These Reviews Real?
Yes. Review invitations go only to people who completed a screening, whether they were approved or declined.
Do You Pay for Reviews?
No. Nothing is offered in exchange — no discounts, credits or prize draws.
Do You Delete Negative Reviews?
No. We remove only abuse or anything that would identify a third party. Low ratings stay up, which is why four-star reviews appear here.
Why Are Names Shortened?
Because this is health information. We publish a first name and initial, with consent.
Why Are There No Client Photographs?
Because we will not pair a stock or generated face with a named testimonial. If a client supplies their own photo with permission, we use it.
Does a Review Predict My Outcome?
No. Individual outcomes are individual — a letter that resolved one dispute in a week may take longer with a different property manager, and some clients are declined.
Do You Publish Reviews from People You Declined?
Yes. A page of nothing but five stars tells a reader nothing.
How Is the Average Rating Calculated?
It is the mean of all verified client reviews collected through our own review request, not a curated selection.
Can I Leave a Review?
Yes, if you completed a screening. You will receive an invitation, and you can also review us on the public platforms linked from the homepage.
Where Else Can I Check Your Reputation?
On the independent review platforms linked from the homepage, and by verifying the clinician's license and NPI yourself.
Can I Speak to a Past Client?
No. We will not put clients in touch with prospective ones, because their participation here is health information and their consent covers publication only.
What if a Review Describes Something You Have Since Changed?
We leave the review up and, where it matters, note the change. Editing history to look better would defeat the point of publishing reviews.
See What Your Own Assessment Says
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