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ESA letter online
ESA Letters Online, Written as Housing Providers Expect
Ten minutes of screening. A clinician licensed in your state. A signed PDF in 15 minutes of approval if the assessment supports it — and no charge for a letter if it does not.
Free screening
Find Out Whether You Qualify
- 10 minutes of questions, nothing to pay
- Reviewed by a clinician licensed in your state
- Signed letter within 15 minutes of approval
- Declined? You are not charged for a letter
HIPAA-aligned · no card required
Start the Screening
This form begins the intake. Nothing is charged today, and you can stop at any point — your answers are encrypted whether you finish or not.
Included with Every Issued Letter
- Signed PDF on clinician letterhead, license number shown
- Reasonable accommodation request template for your landlord
- A one-page guide for your leasing office on what they may ask
- Clinician response to reasonable verification requests, 12 months
- Free reissue if a name, address or animal detail changes
How to judge a provider
Six Questions to Ask Any Online ESA Letter Service — Including us.
Who Signs It, and Where Are They Licensed?
If the answer is not a named professional licensed in your state, stop there.
Is There an Actual Evaluation?
A questionnaire nobody reads is not an evaluation. Ask whether a clinician can decline.
What Is the Approval Rate?
A service that approves everyone is selling paper, not clinical judgment.
Am I Buying a "Registration"?
No registry has legal standing. Any charge for one is a charge for nothing.
Will the Clinician Answer My Landlord?
Verification requests are routine. Someone has to be reachable.
What Do They Claim About Flights?
Anyone promising cabin access for an ESA has not updated their site since 2020.
Consumer warning
Several state attorneys general have taken action against websites selling emotional support animal certificates, vests and registry entries. If a service charges you for anything other than a clinical evaluation and the resulting letter, you are paying for a document with no legal effect. Ask for the clinician's license number before you pay anyone, us included.
Client stories
Verified Client Reviews
Verified feedback from clients who completed a screening with a clinician licensed in their own state.
★★★★★
4.7 out of 5 · 2,914 verified reviews
★★★★☆
Honest about what it does not cover — I had assumed my dog could fly with me and they told me plainly that changed in 2021. The housing side worked exactly as described.
★★★★★
University housing was the difficulty, not the letter. Their disability services office wanted a specific process and my clinician answered their verification email the same day.
★★★★★
Breed restriction on a 60-pound mixed dog. The management company reversed within ten days of receiving the accommodation request and the letter together.
★★★★★
My building sent a notice about my cat eleven days after I moved in. The clinician actually asked about my panic attacks rather than just my pet, and the letter ended the whole dispute in one email to the management company.
★★★★★
I had already paid for a $39 certificate elsewhere and my landlord's attorney rejected it in a day. Healify was slower and asked far more questions, which turned out to be the entire point.
★★★★★
Pet rent was $65 a month plus a deposit, on an animal I need in order to sleep. The fees stopped the week after I sent the request with the letter attached.
Licensed provider
The Physician Behind Your Evaluation
Every ESA and PSD assessment is conducted by a licensed clinician. The professional who signs your documentation is identified below, with the means to verify the license.

Licensed provider
Dr. Jonathan Chance Miller, MD
Licensed Physician · Telehealth · ESA & PSD evaluations
An evaluation should feel like a conversation, not an interrogation. My job is to understand what you are living with and document it accurately — or to tell you plainly if an assistance animal is not the right answer.
Related Reading
Questions
About Getting a Letter Online.
Is an ESA Letter Obtained Online Legally Valid?
Yes, provided a licensed mental health professional has evaluated you and holds a current license in your state. Federal law sets no requirement that the evaluation happen in person, and telehealth is an accepted mode of practice in every state. Validity turns on the clinician and the assessment, not the medium.
How Much Does an ESA Letter Online Cost?
Ours is $0 to start and $129 for an ESA housing letter covering up to two pets, once a clinician approves it. Beware of the $25–$45 offers: those are almost always certificates or registry listings with no clinician attached, and they are the documents landlords reject.
Can One Letter Cover Two Animals?
It can, if the clinician's assessment supports both. There is no fixed legal limit on the number of assistance animals, but each additional animal has to be justified on its own terms, and a housing provider may reasonably scrutinise a request for several.
Will My Landlord Be Able to Tell It Came from an Online Service?
The letter is on your clinician's own letterhead with their license details, not a marketing template. If your housing provider calls to verify, they reach the clinician, who confirms the letter is genuine without discussing your diagnosis.
What Happens if I Move to Another State?
Contact us before you sign the new lease. Because the letter should come from someone licensed where you live, a cross-state move usually means a short re-review with a clinician licensed in the new state rather than a whole new screening.
What Do I Need to Have Ready Before I Start?
Very little: your state of residence, your animal's basic details, and the name of your landlord or management company if you have it. No documents are required to begin.
Is There Any Charge to Complete the Screening?
No. The questionnaire and the clinician's review cost nothing. The letter fee applies only once a letter has been issued.
How Will My Letter Be Delivered?
As a signed PDF by email, together with an accommodation request template and a one-page explainer for your leasing office.
Can I Get the Letter Re-Issued if a Detail Is Wrong?
Yes. Corrections and reissues are free for the twelve months your letter is live — new address, corrected spelling, an extra copy for a co-signer.
Will You Help if My Landlord Pushes Back?
Your clinician answers reasonable verification requests for twelve months, and we will point you to HUD's complaint process and tenants' rights resources in your state.
Can I Apply if I Already Have a Therapist?
Yes, and you can also ask your own treating provider to write the letter. Many do not, which is why this service exists.
What Happens if I Do Not Qualify?
You are told plainly why, the letter fee is refunded in full, and you keep your screening summary.
Begin Your Screening
You will know within about 24 hours whether a clinician licensed in your state supports a letter for you.