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Pricing
One Price for the Assessment, With Nothing Hidden
You pay when a clinician issues a letter. If your assessment does not support one, the letter fee is refunded in full — we keep nothing for a document you cannot use.
Free screening
Find Out Whether You Qualify
- 10 minutes of questions, nothing to pay
- Reviewed by a clinician licensed in your state
- Signed letter within 15 minutes of approval
- Declined? You are not charged for a letter
HIPAA-aligned · no card required
ESA letter
Up to 2 Pets
$129
One-time · valid 12 months
- Clinical screening and clinician review
- Live consultation where required
- Signed PDF on clinician letterhead
- FHA-compliant accommodation wording
- Covers up to two animals, if clinically supported
- Landlord verification line, 12 months
- Free corrections and reissues
ESA letter
3+ Pets
$199
One-time · valid 12 months
- Everything in the 2-pet ESA letter
- Three or more animals named on one letter
- Each animal justified on its own terms
- Extra copies for co-tenant leases
- Written response to landlord follow-ups
- Free corrections and reissues
PSD letter
Up to 2 Pets
$149
One-time · valid 12 months
- Psychiatric disability assessment
- Documentation of disability-related need for task work
- ADA and FHA-compliant wording
- Guidance on the DOT air travel form
- Housing letter included at no extra cost
- Dog training — we do not provide it
PSD letter
Up to 3 Pets
$229
One-time · valid 12 months
- Everything in the 2-pet PSD letter
- Up to three dogs assessed and named
- Each dog assessed for genuine task work
- Housing letter included at no extra cost
- Written explanation if a PSD is not appropriate
- Dog training — we do not provide it
Comparison
Why Low-Cost Offers Cost So Little.
| What You Are Buying | $25–$45 "certificate" sites | TheHealifyPet |
|---|---|---|
| A named clinician licensed in your state | Rarely | Always |
| An assessment that can end in a decline | Almost never | Yes |
| License number a landlord can verify | Usually absent | On the letter |
| Someone who answers verification calls | No | Your clinician |
| "Registration" or ID card in the price | Often — and worthless | Never sold |
| Refund if you are declined | No decline exists | Full letter fee back |
Client stories
Verified Client Reviews
Verified feedback from clients who completed a screening with a clinician licensed in their own state.
★★★★★
4.7 out of 5 · 2,914 verified reviews
★★★★★
My building sent a notice about my cat eleven days after I moved in. The clinician actually asked about my panic attacks rather than just my pet, and the letter ended the whole dispute in one email to the management company.
★★★★★
I had already paid for a $39 certificate elsewhere and my landlord's attorney rejected it in a day. Healify was slower and asked far more questions, which turned out to be the entire point.
★★★★★
Pet rent was $65 a month plus a deposit, on an animal I need in order to sleep. The fees stopped the week after I sent the request with the letter attached.
★★★★☆
Honest about what it does not cover — I had assumed my dog could fly with me and they told me plainly that changed in 2021. The housing side worked exactly as described.
★★★★★
University housing was the difficulty, not the letter. Their disability services office wanted a specific process and my clinician answered their verification email the same day.
★★★★★
Breed restriction on a 60-pound mixed dog. The management company reversed within ten days of receiving the accommodation request and the letter together.
Licensed provider
The Physician Behind Your Evaluation
Every ESA and PSD assessment is conducted by a licensed clinician. The professional who signs your documentation is identified below, with the means to verify the license.
Licensed provider
Dr. Jonathan Chance Miller, MD
Licensed Physician · Telehealth · ESA & PSD evaluations
An evaluation should feel like a conversation, not an interrogation. My job is to understand what you are living with and document it accurately — or to tell you plainly if an assistance animal is not the right answer.
Related Reading
Billing
Payment Questions.
When Am I Charged?
After a clinician has reviewed your file and issued your letter. The questionnaire and the review itself cost nothing, and we do not hold a card against a future decision.
What Happens if the Assessment Is Declined?
The letter fee is refunded in full. You keep your screening summary.
Is There a Subscription?
No. Letters are one-time purchases with a 12-month validity, and nothing auto-renews. When your letter nears expiry we send a reminder — you decide whether to renew.
Do You Offer Reduced Fees?
Yes, on request. If cost is the reason you would otherwise go without documentation, write to support@thehealifypet.com and ask about our reduced-fee places. There is no means-testing paperwork.
What Payment Methods Do You Take?
All major cards, Apple Pay and Google Pay, over TLS. We never store full card numbers on our systems.
Can I Get an Invoice or Receipt for an HSA or FSA Claim?
We can issue an itemised receipt describing the clinical assessment. Whether your plan reimburses it is up to your administrator, and we cannot promise it will.
Why Is an ESA Letter Not Free?
Because a legitimate letter requires a licensed clinician's time to review your history, assess you and form a professional judgment. Sites offering free letters omit that step, which is what leaves those documents worthless.
What Is Included in the Price?
The clinical screening and review, a consultation where required, the signed letter on clinician letterhead, the accommodation request template, landlord verification support for twelve months, and free corrections.
Is the PSD Price Instead of or as Well as an ESA Letter?
Instead. A PSD assessment includes a housing letter at no extra cost, so you do not need to buy both.
Do You Charge Extra for a Second Animal?
Up to two pets are covered in the base ESA price. Three or more move you to the higher tier, because each animal has to be assessed and justified.
Are There Any Add-On Fees at Checkout?
No. No processing fees, no registration upsell, no rush fees hidden at the end.
Can I Use HSA or FSA Funds?
We can issue an itemised receipt describing the clinical assessment. Whether your plan reimburses it is up to your administrator and we cannot promise it will.
Start Free and Pay Only for a Usable Letter
The questionnaire and clinician review cost nothing. The letter fee is charged when a letter is issued.